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RTF Networks | Let us provide you with peace of mind

Maintenance

 

RTF Networks gives you peace of mind your business is in safe hands.

We understand that effective communication is vital to your business and a fast, efficient support service is crucial.

All of our support team are highly skilled and have many years of industry experience. RTF Networks are well equipped to diagnose any issues that can occur within your telephony system. We aim to diagnose any problems prior to an engineer being sent to site to ensure any ‘downtime’ is kept to a minimum.

 

Choose from a Standard Maintenance Contract or a 24/7 Maintenance Contract

 

Standard Contract:

  • Technical Support
  • On-Site cover for parts and labour for all proprietary components
  • 16 Working Hour Response for minor problems
  • 4 Working Hour Response for major faults
  • Office hours support only

 

24/7 Contract:

  • 24 hours, 7 days a week cover for major faults

 

Free Remote Programming

When a system is capable of being programmed remotely and a remote access modem has been installed, we can carry out minor programming changes remotely thus avoiding additional charges for engineering site visits. Major changes will however incur a charge.


  • If you would like to speak to RTF Networks please call us on +44 (0)1622 238448 and a member of staff will be more happy to help, or contact us by going to our Contact Us page and we will get back to you shortly.

What they say.

The RTF team understood from the outset the plans of Logan Construction and provided a phone system that not only supports this but future proofs over and above our immediate plans. From conception to…
Karen BatemanHR and Compliance ManagerLogan Construction