What our customers have to say….
Flostream are an innovative mailing house and fulfilment service company. We offer a comprehensive range of solutions to companies across the UK and worldwide.
As our family business continued to expand and became increasingly more successful we realised that we needed to make some improvements to our business, increasing our efficiency and availability to our Customer’s needs.
We are in the process of moving to a new building that spans 44,000 square feet and RTF are managing the installation of fibre connectivity and the Horizon platform ensuring 24/7 cover with automatic disaster recovery.
Updating our Network for increased bandwidth and reliability and our telecommunications to ensure all calls are received and managed quickly and professionally were both of upmost importance.
Flostream pride ourselves on excellent customer service and wanted a solution that would ensure we never miss a call from our existing customers or potential new business.
RTF Networks have been our Telecoms Provider for our associated businesses since 2011 when they installed ISDN telephone lines and have subsequently upgraded these to the Horizon platform.
The RTF team have been professional, courteous and reliable, taking time to understand our business and tailoring our requirements accordingly, providing the latest technology with scalability for growth.
They offer not only their knowledge and expertise but competitive pricing and excellent customer service.
We would have no hesitation in recommending RTF Networks to other businesses as it is a partnership that to date has worked very well, and we can only see our business relationship growing.
Raj Singh, Director, Flostream
Towercomm Telephone Services:
Towercomm Telephone Services are honest and reliable experts in Business Telecoms providing both a professional and affordable service.
With 22 years’ experience as a BT Engineer you can be assured of our quality of service and expertise.
Due to the convergence of Voice and Data and the implementation of Hosted Telephony I decided to become an independent Telecoms Provider.
My priority was to partner with a trustworthy Telecoms Service Provider with the same commitment and expertise as myself, enabling me to recommend their Operations and Customer Service with confidence.
A BT colleague who has been an Affiliate of RTF’s for many years highly recommended the RTF Affiliate Programme and I have now been working with RTF for 7 years and have been working my database to upgrade my Customers to Hosted Telephony due to the benefits this will bring to their Businesses. Towercomm have become one of RTF’s most successful resellers.
Towercomm and RTF work closely together to ensure our installations and business solutions are of the highest quality.
Our customers put their trust into us. We liaise with BT and the other Networks on their behalf to ensure a smooth transition to RTF.
In the case of a fault our Customers have the advantage of a single point of contact. Towercomm and RTF liaise together to quickly establish if the issue is equipment, lines or network related, to ensure fast resolution.
Towercomm have no hesitation is recommending RTF Networks as a re-seller to other Voice and Data suppliers and engineers. The Affiliate program is simple, flexible and competitive and RTF always strive to offer the best service possible.
Larry Irving, Owner/Director, TowerComm Telephone Services
The RTF team understood from the outset the plans of Logan Construction and provided a phone system that not only supports this but future proofs over and above our immediate plans. From conception to installation the team were fully accessible with innovative ideas and timely solutions. After care continues to be just as innovative and efficient as our requirements have changed from our initial vision. Scott and his team maintain contact, assist with any query and continue to be a business partner we can work with.
Karen Bateman, HR and Compliance Manager, Logan Construction