Support

Support

RTF Networks 24/7 Helpdesk

01622 238448

Fault Reporting for all Products and Services

RTF Networks take pride in the service and support we offer our customers.

Our support team are professional, dedicated, and service driven experts who are specialists in their own fields.

Our aim is to provide effective support to all of our customers.

We understand how important our services are to the smooth running of your business and will endeavour to fix any faults as promptly as we can with as little impact on your business as possible.

Our support team are available to you 24 hours a day, 7 days a week, 365 days a year.

We continuously look at ways to offer our customers the support needed and listen to any feedback given to make continuous improvements.

Please note that fix times are dependent on networks working to their published timescales.

Training Guides

 

To add premium support packages onto your current service/product please contact a member of our customer service team who will be happy to discuss the available options.