RTF Networks | Protect your business from Openreach Charges


Protect your business from Openreach Charges

Don’t fall foul when you next have a fault. LineGuard could save you £££’s

Due to the ageing copper network in the UK, line faults are a common issue, but in many cases it is hard to establish whether the fault is with the line, the customer equipment, internal wiring or an environmental issue.

In order to reach a resolution, we would like to be able to engage an Openreach engineer to investigate.

When Openreach investigate a fault, our customers run the risk of being charged £145 for every visit – and in some cases multiple visits need to be carried out. We want to provide the best level of service possible, without you incurring mounting charges.

LineGuard’ can be added to every analogue or ISDN line. With the service in place customers will be protected against Openreach Visit Charges.

With ‘LineGuard’ we can fix faults more quickly AND avoid customers incurring unnecessary charges.

LineGuard’ costs just £1.49 per circuit* per month

*A circuit is defined as either; an analogue line, an ISDN2 pair or an ISDN30 bearer.
Terms & Conditions apply and can be found here.

To sign up for 'LineGuard' fill in your details below.

Openreach’s own statistics are a damning indictment;

  • Since Q3 2016, the average time taken to install a line has increased from 38 days to 48 days.
  • The number of circuits being delivered by that original agreed date has dropped from over 90% to only 81%.
  • Circuits taking over 159 to deliver have increased from 0.47% to 7% of orders.
  • Only 82% of faults are fixed within the agreed time, with an average fix time of almost 2 days.

Recent press regarding Openreach has been less than glowing…

(Source: https://www.homeandwork.openreach.co.uk/OurResponsibilities/our-performance.aspx as at June 2017)

  • If you would like to speak to RTF Networks please call us on +44 (0)1622 238448 and a member of staff will be more happy to help, or contact us by going to our Contact Us page and we will get back to you shortly.

What they say.

The RTF team understood from the outset the plans of Logan Construction and provided a phone system that not only supports this but future proofs over and above our immediate plans. From conception to…
Karen BatemanHR and Compliance ManagerLogan Construction